Frequently Asked Questions(FAQs) >

Top10 BEST FAQ

Q1 How is Bluetooth used?

ABluetooth can be used to wirelessly synchronize and transfer data among devices. Bluetooth can be thought of as a cable replacement technology. Typical uses include automatically synchronizing contact and calendar information among desktop, notebook and palmtop computers without connecting cables. Bluetooth can also be used to access a network or the Internet with a notebook computer by connecting wirelessly to a cellular phone.

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Q2 Why is the technology called Bluetooth?

AThe heart of the Bluetooth brand identity is the name, which refers to the Danish king Harald "Bluetooth" Blaatand who unified Denmark and Norway. In the beginning of the Bluetooth wireless technology era, Bluetooth was aimed at unifying the telecom and computing industries

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Q3 I have a PC Studio 3 CD, which is earlier than 3.2 version (PC Studio 3.1 or 3.0). Can I install and ?Live Update? the program to a recent version in Windows Vista?

AYou will need to uninstall PC Studio 3.0 or 3.1 (or earlier than 3.2 version), before downloading and installing 3.2 or above Even if the program is partially installed, you cannot “Live Update” it. You can download it from SamsungMobile.com

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Q4 What can I do with PC Studio?

APC Studio enables you to synchronise your PC with your Samsung mobile phone in order to download colour images and ringtones, either from the CD Rom or from your PC and much more!

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Q5 How do I convert MIDI sound files for my phone?

ASamsung are currently offering no software for converting sound files into SMAF (.mmf) format for the phones. If you search online, however, you should be able to find companies that do offer this software.

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Q6 I've upgraded my phone and now can't use download services

APlease make sure if you upgrade your phone using 3rd party software that it is authorised by Samsung. If it is not, it will void the warranty and could affect your ability to use SFC download services.

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Q7 I can't log in - it just comes back to the same page!

ACheck that you are using Internet Explorer 5.0 or higher as you may not be able to view all the pages of the Samsung Fun Club with other browsers. Also check that any popup blocks are disabled and cookies enabled before you log on.

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Q8 What is the IMEI number?

AThe IMEI (International Mobile Equipment Identity) is a unique number, which every mobile phone has on its reverse side (when battery is removed). You can also find it by typing *#06# on the phone. This is typically a 15 digit number which is used to identify a valid subscriber. When registering, please take out the "/" slashes before typing in.

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Q9 Help! I'm losing credits when I listen to downloads via WAP

AYou won't lose any credits if you select preview and listen to the song before deciding to download it. Try this before downloading your ringtone.

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Q10 Can I get a simple Ring Ring tone for my phone?

AYes, you can get a simple 'ring ring' tones for your phone under Music & Tones. Click on Member Ringtones More. Select your phone model, select Ring Ring from the next drop-down menu and search to see what is available. On the wapsite, select For Members.

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